If you have any queries then we have a list of Frequently Asked Questions below.
Your first system will be dispatched the very next working day, with delivery usually taking 1-3 working days.
Your plan will renew on the anniversary of your sign-up date. For example, if you sign up on the 12th of the month, then your plan will renew every 2 months, on the 12th of the month.
Yes. All our products have been made using the highest quality natural and organic ingredients, are free from harsh chemicals and synthetic fragrances.
Yes. Our gentle formulations mean that our products are suitable for all skin types and are kind enough for those with sensitive skin.
Please click here for the full list of ingredients
UK delivery is free. We use Royal Mail and dispatch all boxes the very next day, with delivery usually taking 1-3 working days.
As long as the products have not been used and are in the same condition as when leaving our warehouse, we are able to issue a refund immediately upon receiving the returned products.
Yes. We're sorry to hear that you wish to end your skincare plan. If there's anything we can do to help you find a more suitable plan then please do not hesitate to get in touch. You can suspend, restart or cancel your plan at anytime by logging into your account.
For customer service or professional enquiries please email: hello@theskincareguys.com